Order Tracking and Return Request

Track your Order

Flat Rate Returns 

We're sad that the item you purchased didn't meet your standards, but we are more than happy to refund your item to ensure you have a positive shopping experience.

We offer returns of new, unused, and unwashed merchandise in the original condition for any reason with a receipt from our website within 30 days of purchase!

Return Steps

Email help@naomiandprints.com with your Order ID and Email to create a return request. We will email you back with approval and the address for where to send back your package. Our packaging is reusable, so simply package the item(s) back up in the original packaging, attach your return shipping label and give it to your mail carrier of your choice or local post office.

Please note:
  • We currently do not offer exchanges.
  • All refunds will be made in the form of the original payment/card.
  • Any original shipping charges will not be refunded.
  • You will be responsible for covering the shipping costs to return your item(s).
  • While returns are available on most purchases, selected promotions may state "Final Sale" on our website and/or in our advertising. Final sale items cannot be returned.
  • Any items purchased under the Sales section are non-returnable and non-refundable.
  • All items must be returned within 30 days of receipt of your purchase in the original purchase conditions.
  • Any and all items that have been laundered or altered in any way cannot be accepted for a refund.
  • Please make note of the tracking number on the return label and keep it for your records.
  • We are not liable for lost packages without tracking.

Refund Requests 
Once the returned item is received, verified and processed by our returns department, the original purchase price of your returned item(s) will be credited back to your original form of payment. Please allow approximately two weeks for processing.